Five regional M&O conferences and briefings slated in 2010
Bombardier Aerospace today announced that it is expanding its Maintenance & Operations (M&O) conference series and further strengthening its support worldwide by adding four international venues to the 2010 schedule. This year, comprehensive two-day regional M&O conferences will be held in Hong Kong, Amsterdam and Atlanta, and local one-day briefings will be held in Dubai and Mumbai.
Bombardier has traditionally held larger biennial M&O conferences in North America for Learjet, Challenger and Global aircraft operators for more than 20 years.
“The new regional M&O events are another step in Bombardier’s drive to strengthen its customer support and services internationally. Our specialists and engineers will be bringing the most up-to-date technical and operational information right to the operators’ doorsteps,” said Andy Nureddin, vice-president, customer services and support. “These events will help ensure that our customers are well informed and supported no matter where their aircraft is based, and will allow us to gain an even better understanding of the flight, maintenance and operational situations they face.”
The regional conferences will feature some 25 hours of maintenance and operations sessions to help customers improve the reliability, safety and dispatch availability of their aircraft. Topics will range from technical and regulatory updates and best practices to the latest customer service and engineering support initiatives.
The 2010 regional M&O conferences are scheduled for Hong Kong, April 13-15, Amsterdam, September 21-23 and Atlanta, October 18-20. Dates for the local briefings will be announced in the coming weeks. The next regular biennial M&O conference will be held in Chicago from April 12-14, 2011.
Customers as well as Bombardier partners and suppliers can register for the event at Bombardier’s M&O website: www.bombardiermo.com.
Growing its support internationally
Since 2007, Bombardier has steadily increased its services and support internationally to meet its growing customer base abroad. Bombardier will inaugurate its first wholly-owned European aircraft service centre at Schiphol Airport in Amsterdam in Spring 2010, thereby increasing maintenance support for over 550 Learjet, Challenger and Global aircraft operators in the region. In 2009, the company extended its PartsExpress airborne parts delivery service into Europe and introduced a Mobile Response Team serving Europe and the Middle East. Bombardier now has 42 Authorized Service Facilities and Line Maintenance Facilities in 21 countries around the world as well as business aircraft simulators in Dubai and the UK.